Frequently Asked Questions
Everything you need to know about bringing Clare into your home.
What is your standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping for furniture?
Currently, we only ship our home goods and furniture within the United States and Canada to ensure the highest quality of handling and delivery.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture items.
Are your materials sustainably sourced?
At Clare, we prioritize the planet. 85% of our wood products are FSC-certified, and we use OEKO-TEX certified fabrics to ensure no harmful chemicals enter your home.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your Clare account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.